Does anybody here have/remember a link to that epic story from TSC, I believe it was called Paprika Boy? Wanted to share the epicness with my kid.

F*cking Comcast…

Comcast, about the only thing they’ve got going from them is speed. I swear they’ve actually managed to hire people to their call centers that are less capable than automated voice reception systems. When I call in, the automated system can automatically figure my account with just Caller ID and authenticates with just the last 4 of my social. Then, once I finally get through to a “human”, they want my name, address and, last 4 of my social, again. It’s a pretty sad state of affairs in the Turing Test world when the humans are obvious because of the staggering level of stupid.