And why do you think it would be overheating?

Client of mine, one who actually seems to understand about computers to some extent, got a machine about five years ago. Within a week it started overheating, so it went back to the builder. The builder couldn’t figure out what was wrong with it, he ended up holding onto it for about six months, trying to diagnose it. Eventually he just bolted more fans into it and called it a day.

About six months ago this client contacted me to build her a new machine. Basically a performance box with a nowhere video card… knowing the problem she’d had with her last machine, I loaded up the Mersenne Prime search program and ran that non-stop for a week. No problem, and the fans never seemed to get up past about half throttle. She was amazed at how quiet the machine was in operation… particularly since the old one had at least four big fans screaming away at full blast, and the new one was pretty much idling along with two.

Last week, the old machine finally died – apparently blew up a semiconductor in the power supply. She wants it repaired, so she can use it as a backup machine… so the first thing I do is yank the heat sink to see if I can figure out why it’s so hot. And it turns out it’s really easy to see – the builder had left the tension springs out. So the cooler was just sort of floating about a sixteenth of an inch above the CPU. How do you even do that?

So I got a new heat sink as well as the new PSU, and now she’s stunned at how quiet it is, how quiet it should always have been I guess…

I wish I could say the builder has since gone out of business. But no, he’s still handling computer needs for the company where my client found him…

5 thoughts on “And why do you think it would be overheating?

    • I have to think he’s simply never done anything with performance machines. I’ll grant that aftermarket coolers are more complicated than stock ones, but that’s why they have instructions… why didn’t he read them?

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