My boss assigns me to support a new department, thinking they might need some extra attention. I get a call from a really, really nice guy having some issues. Turns out, their whole office has been neglected for ages, they have issues with network connectivity and, possibly some malware. I can’t be sure without taking a look myself, and I can’t fix anything without logging in as an admin. I’m very eager to help.
“Yeah, I’m sorry to hear you haven’t had support for a while. Honestly, in order to even get started, I’d have to check out this computer, run some tests, and if you don’t have the admin login, I’m going to have to be physically at the computer so I can override it.”
“Oh, that sounds great! There’s just one problem.”
“The computer is in Rome.”
“… You know, I really think this constitutes a need for a company-paid trip.”