This morning, I got an email from Bert, a tech who I used to work with once upon a time. Some of you may remember him, and Bert is obviously not his real first name, I only call him this because he bears a stunning resemblance to Bert from Sesame Street, and he has a personality to match.
The email in question was to request a new code for his work smartphone. Problem is, he gave us no further information, such as what phone he has, the equipment ID code, nothing. I replied back with a request for all the information, and he answered all the questions but one… the site code. All the sites we deal with in The Matrix have a 3-digit code to differentiate them at our level, and it’s even in the local site logins, PC names, and so on, so I was wondering why instead of putting the site code, he simply put in a question mark with the comment “I have no idea what this is.”
Really? Seriously? You’ve been working there at the same site for 20 years now, and have no idea what the site’s code is, despite logging in with it literally every day you’re at work?